Orders are processed within 1–2 business days. After that, delivery usually takes 5–10 business days depending on your location. Larger rides ship by freight, which can take a little longer — you’ll get an estimate at checkout and tracking once it’s on its way.

You can return most items within 30 days of delivery, as long as they’re unused and in original condition. To start a return or exchange, email us at sales@minimonsterkarts.com with your order number and we’ll walk you through it. Refunds are issued to your original payment method once the item is received and checked

If your order hasn’t shipped yet, we can usually update the address — just email us as soon as possible at sales@minimonsterkarts.com with your order number and the correct address. Once an order is on its way, we may not be able to change it, so reach out quickly.

Once your order ships, we’ll email you a tracking number and link so you can follow it to your door. You can also log in and view your order status on the My Account page. If your tracking hasn’t updated or you’re not sure where things stand, contact us and we’ll check for you.

Real people, any time. Email us at sales@minimonsterkarts.com or call +1 (213) 706-1490 — we’re open 24/7 and aim to reply as quickly as possible.

Contact us right away at sales@minimonsterkarts.com or +1 (213) 706-1490 with your order number and the correct details. If the order hasn’t shipped, we’ll fix it. If it’s already gone out to the wrong address, let us know as soon as you can and we’ll help sort out the options — the sooner you reach us, the more we can do.

We ship across the USA and worldwide. Your shipping cost is calculated automatically at checkout once you enter your address. If you don’t see your country at checkout or aren’t sure, message us and we’ll confirm whether we can get a ride to you.

Not always. If you order more than one item, or a large ride that ships by freight, your order may arrive in separate packages or on different days — sometimes from different locations. Each shipment gets its own tracking, so you can follow every part of your order. If anything seems to be missing, contact us and we’ll confirm what’s still on its way.